843-305-6868

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PRIVACY POLICY

Last Updated: December 2025
Applies To: Visitors, guests, customers, and subscribers in the United States

This Privacy Policy explains how Kozy Getaways, LLC (“we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit or interact with our websites and services, including but not limited to:

  • https://kozygetaways.com
  • https://stayinmyrtlebeach.com
  • https://rentalsinhockinghills.com

We respect your privacy and are committed to protecting your personal information in compliance with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA/CPRA), the Telephone Consumer Protection Act (TCPA), and applicable carrier (CTIA) requirements.

If you have questions at any time, please contact us using the information at the end of this policy.

1. Information We Collect

We may collect the following categories of personal information:

A. Information You Provide Directly

  • Name
  • Email address
  • Phone number
  • Booking and reservation details
  • Billing or payment information (processed by third-party providers)
  • Messages submitted through contact forms, inquiries, or guest communications
  • Reviews, feedback, or other user-generated content

B. Information Collected Automatically

  • IP address
  • Browser type and device information
  • Pages viewed and time spent on our websites
  • Referring URLs
  • Cookie and tracking data

C. Marketing & Communication Data

  • Email engagement data (opens, clicks)
  • Communication preferences
  • SMS opt-in and opt-out status
  • Message history related to reservations or customer support (where applicable)

2. How We Use Your Information

We use personal information for legitimate business purposes, including to:

  • Manage reservations, bookings, and guest stays
  • Communicate before, during, and after your stay
  • Provide check-in instructions, access codes, and stay-related updates
  • Respond to inquiries and provide customer support
  • Process payments and transactions
  • Improve operations, services, and guest experience
  • Send operational or service-related messages
  • Analyze website usage and performance
  • Comply with legal and regulatory obligations

 

3. Data Retention

We retain personal information only as long as reasonably necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law, including for accounting, tax, dispute resolution, or legal compliance.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to support website functionality, analytics, and marketing.
Types of Cookies We Use

  • Strictly Necessary Cookies – Required for core functionality, including booking and security features
  • Analytics Cookies – Help us understand how visitors use our websites
  • Marketing & Advertising Cookies – Used to deliver relevant content and measure campaign effectiveness
  • Functional Cookies – Remember preferences to enhance user experience

Managing Cookies
You may control or disable cookies through your browser settings or through any cookie consent tools available on our websites. Disabling cookies may affect site functionality.

5. Sharing of Personal Information

We do not sell personal information for money.
We may share personal information with trusted third parties for legitimate business purposes, including:

  • Booking and reservation platforms
  • Payment processors
  • Property management and operational tools
  • Website hosting, analytics, and marketing providers
  • Customer support and communication service providers

Mobile phone numbers and SMS consent data are not shared with third parties or affiliates for marketing or promotional purposes.

6. Global Privacy Control (GPC) & Do Not Track

We recognize Global Privacy Control (GPC) signals as valid opt-out requests where required by law.
Traditional “Do Not Track” signals may not be honored by all third-party services used on our websites.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, use, or disclosure. Access is limited to authorized personnel and service providers who require it to perform their duties. No method of transmission over the internet is 100% secure.

8. Children’s Privacy

Our websites and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 in compliance with the Children’s Online Privacy Protection Act (COPPA).

9. Your Privacy Rights (United States)

Depending on your state of residence, you may have the right to:

  • Request access to personal information we collect about you
  • Request correction of inaccurate personal information
  • Request deletion of personal information
  • Limit the use of sensitive personal information (where applicable)
  • Appeal a denied privacy request (where required by law)

How to Exercise Your Rights
Submit a verifiable request by contacting us at:
📧 [email protected]
We will respond within 45 days, or notify you if an extension is required.

10. Email & SMS Communications (Text Messaging Policy)

Email Communications
You may unsubscribe from marketing emails at any time using the unsubscribe link provided in our messages. Transactional or operational emails related to your reservation or stay may still be sent as necessary.

SMS / Text Messaging Communications
By providing your phone number, you consent to receive SMS or text messages from Kozy Getaways related to your reservation, stay, or customer support. These messages may include:

  • Reservation confirmations
  • Check-in instructions and access information
  • Stay-related updates or reminders
  • Responses to guest questions or support requests
  • Message frequency varies based on your reservation activity. Message and data rates may apply.
  • Consent & Opt-Out
  • Consent to receive SMS messages is not a condition of purchase and is specific to this messaging program. 

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Information may be shared only with service providers acting on our behalf for operational purposes such as customer support or messaging delivery. These providers are prohibited from using your information for any marketing or promotional purposes.

Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.

Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.

Your Choices
You may opt out of SMS communications at any time by replying STOP. You may also contact us to request access, correction, or deletion of your information where permitted by law.

11. Third-Party Websites

Our websites may contain links to third-party websites or services. We are not responsible for their privacy practices or content. Please review their privacy policies before providing personal information.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When updates are made, the “Last Updated” date will be revised. Continued use of our websites constitutes acceptance of the updated policy.

13. Contact Information

Kozy Getaways, LLC
United States
🌐 https://kozygetaways.com
🌐 https://stayinmyrtlebeach.com
🌐 https://rentalsinhockinghills.com
📧 [email protected]
📞 843-305-6868

14. Service Providers

We use third-party service providers such as booking platforms, analytics providers, email and messaging services, image optimization tools, and content delivery networks (CDNs). These providers process data only as necessary to perform services on our behalf and in accordance with applicable privacy laws.
 
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